Privacy Policy

At Niraala, accessible from www.niraala.co.in, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of information we collect and how we use it.

If you have any questions or need further information about our Privacy Policy, please contact us at:
Email: contact@niraala.co.in

Information We Collect

When you visit or interact with our website, we may collect:

  • Personal information such as name, email, phone number, and address (when you place an order or contact us)
  • Order details and purchase history
  • Technical data such as IP address, browser type, and device information

You may browse our website without sharing personal information, but certain features (like placing an order) require it.

Log Files

Niraala follows standard practices of using log files. These files record visitors when they visit the website. The information collected may include:

  • IP address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages
  • Number of clicks

This information is used for analyzing trends, managing the website, and improving user experience. It is not linked to personally identifiable information.

Cookies and Web Beacons

Niraala uses cookies to:

  • Store user preferences
  • Understand how visitors use our website
  • Improve website performance and personalization

You can choose to disable cookies through your browser settings. However, doing so may affect some functionalities of the website.

How We Use Your Information

We use collected information to:

  • Process and deliver orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and important service-related communications
  • Share promotional offers (if you opt-in)
  • Prevent fraud and ensure security

We do not sell or rent your personal information to third parties.

Third-Party Services

We may use trusted third-party services such as:

  • Payment gateways
  • Delivery and logistics partners
  • Analytics and advertising platforms

These third parties may use technologies like cookies or tracking tools. Niraala does not control these cookies, and we recommend reviewing their respective privacy policies.

Third-Party Privacy Policies

Niraala’s Privacy Policy does not apply to other websites or advertisers. We encourage you to review the privacy policies of third-party services for more detailed information about their practices.

Children’s Information

We prioritize protecting children online. Niraala does not knowingly collect personal information from children under the age of 13.

If you believe that your child has provided personal information on our website, please contact us immediately, and we will promptly remove such information.

Data Security

We implement appropriate security measures to protect your information, including:

  • Secure servers
  • Encryption during transactions

However, no method of transmission over the internet is completely secure.

Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Information

Niraala
Email: contact@niraala.co.in

Business Address

Parizaa Traditions Private Limited
New Delhi | India
GST No. 07AAOCP7695M1ZB6